Frequently
Asked
Questions

We have excellent relationships with insurers and provide a free fee consultation and ongoing recommendations for codes and fee schedules to ensure that your fees are in line with the current market.

Our team have over 50 years’ expertise collectively in medical billing practice and debt collection enabling them to deliver an excellent customer experience by providing personalised, appropriate, convenient and proactive customer service to each client.

 

We charge a set up fee initially which is a one-off payment. Ongoing we charge a fee which is a percentage of your invoice. Our fees are only payable once payment for an invoice has been received.

Payments are made directly into your bank account.

Our fee includes the cost of card payments and cheque processing.

We deliver faster payment collection rates through our use of technology and by maximising codes and fee schedules which allows us to maintain the level of debt from payments at less than 0.5%

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

We provide secure, easy, instant access 24/7 to the live status of your account via our app and online portal which have been designed specifically for our business by patientzone.

We provide secure access via Healthcode to line-by-line data and analytics of your account.

Healthcode is the UK’s official medical bill clearing company for private healthcare. They currently process c £3bn of medical invoices annually for virtually every privately insured patient in the UK.

We use Healthcode to process our invoices and payments from insurers and we hold all our data on their platform, which is GDPR-compliant.

We have excellent relationships with insurers and provide a free fee consultation and ongoing recommendations for codes and fee schedules to ensure that your fees are in line with the current market.

Our team have over 50 years’ expertise collectively in medical billing practice and debt collection enabling them to deliver an excellent customer experience by providing personalised, appropriate, convenient and proactive customer service to each client.

 

We charge a set up fee initially which is a one-off payment. Ongoing we charge a fee which is a percentage of your invoice. Our fees are only payable once payment for an invoice has been received.

Payments are made directly into your bank account.

Our fee includes the cost of card payments and cheque processing.

We deliver faster payment collection rates through our use of technology and by maximising codes and fee schedules which allows us to maintain the level of debt from payments at less than 0.5%

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

We provide secure, easy, instant access 24/7 to the live status of your account via our app and online portal which have been designed specifically for our business by patientzone.

We provide secure access via Healthcode to line-by-line data and analytics of your account.

Healthcode is the UK’s official medical bill clearing company for private healthcare. They currently process c £3bn of medical invoices annually for virtually every privately insured patient in the UK.

We use Healthcode to process our invoices and payments from insurers and we hold all our data on their platform, which is GDPR-compliant.